Returns

We are excited to offer our customers free shipping for returns within 30 days of purchase on items that have not been washed or worn.  Please click here to print your return label. 

Holiday Return Policy

Orders placed October 25 through December 9, 2022 will be eligible for return/exchange until January 9th 2023. Orders placed December 10th or after will be subject to our typical 30-day return/exchange window.

Exchanges

Same item/color, new size

Begin your return here. When prompted, select the “exchange” option and choose your new size, then print your return label. We’ll send out your new selection once your existing item is sent.

New item/color

Begin your return here. When prompted, select “exchange,” then “shop for something new” to choose a piece that’s perfect for you. If the new item is at a higher price point, you will be asked to enter your payment information. We’ll send out your new selection once your existing item is sent.

Please ship your item as soon as possible, to ensure we have inventory available. All discounts and Pineapple Points used on your original order will carry over to the new item. 

For any issues or questions, please email [email protected].

Embroidery 

All monogrammed items cannot be returned or exchanged.

For any issues or questions, please email [email protected].